MEE Professional
Custom Eartips for MX PRO Series and M6 PRO In Ear Monitors
Elevate the performance of your in-ear monitors with our custom-fit silicone eartips, built to the exact shape and size of your ears using state-of-the-art 3D scanning and printing technology.
Please visit our Custom-Fit Info Page to learn more about our custom-fit eartips.
Note: Custom-fit products take 3-4 weeks to manufacture. Rush Processing is available for an additional fee.
Audiologists are able to make a cast of your ears for a fee, which you then send in to our office. Please download these Detailed Instructions, which outline everything you will need to do after placing your order. If we already have your impressions on file, then no further action is required.
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Pickup available at MEE audio Warehouse
We'll email you when your order is readyFeatures
Comfort
Tailored to the shape of your ears and made out of soft, medical-grade silicone, custom eartips provide the ultimate in wearing comfort
Noise Isolation
Achieve maximum noise isolation without the discomfort of deep-seal universal eartips
Perfect Fit
The shape of your ears is as unique as a fingerprint. Custom eartips contour this shape exactly for a perfect fit that never falls out
Audio Performance
In-Ear Monitors rely on an airtight seal with your ears for optimal audio quality. Custom eartips can provide a deeper, more consistent seal for improved audio performance
1. Select your earphone model
Custom-fit eartips are available for the MEE audio MX PRO series (all models), M6 PRO (1st and 2nd Generation), and M7 PRO in-ear monitors .
2. Select your eartip color(s)
Pick your favorite look, or mix and match colors to tell the left and right eartips apart more easily.
3. Select how you will get us your ear impressions
Custom-fit products require us to have a set of ear impressions or a 3D model of your ears. There are 2 ways for you to get these to us:
Obtain Ear Impressions from a Local Audiologist
Audiologists anywhere in the world are able to make a cast of your ears for a small fee, which you can then send in to our office for scanning. After purchasing your custom eartips, you will receive an email with instructions for obtaining and sending in your ear impressions. Visit our Custom-Fit Info Page to learn more about this process.
Use Existing Ear Impressions
If you already have a set of MEE audio custom products or have gotten scanned by us at a previous event, we already have your ear scans on file and you may choose this option.
4. Complete checkout process
Depending on the option you chose in step 3, you may get additional instructions via email after placing your order.
5. Get your custom eartips in the mail
We will manufacture your custom eartips using medical-grade, biocompatible silicone and ship them to you
Bottle of oto-gel
Earwax cleaning tool
Instruction card
Fit Guarantee
MEE audio will modify or re-make any custom-fit product returned due to poor fit within 45 days of purchase. Please contact impressions@meeaudio.com if you require a refit and we will help you through the process. For more information, see our Warranty Policy.
Returns and Warranty
Each pair of MEE audio custom eartips is made to order and uniquely tailored to the shape of your ears. Because of this, MEE audio does not allow returns of any custom-fit/made-to-order products other than for refits (see the Fit Guarantee section above for more info).
Our standard 1-year warranty applies to materials and workmanship. For more information, see our Warranty Policy.
Reprints
We offer a reprint service for custom-fit products. If anything happens to your eartips that is not covered by our standard warranty (e.g. one of the eartips is lost) or after the warranty period, we'll reprint them for the flat fee listed below:
Cost to reprint both ears: $75
Cost to reprint one ear: $50
To request a reprint, send an email to orders@MEEaudio.com. Please include your original order number and the ear that requires replacement (if only getting one ear reprinted) and we'll get back to you with instructions on placing the reprint order. For more information, see our Lifetime Replacement Policy.
Support
How to Wear
- Determining the left and right tips.
Your custom silicone tips feature L and R markings for left and right eartips. - Installing tips
Push each tip onto its corresponding earpiece, rotating to make sure the earpieces fit within each tip's earphone-shaped indent. - Apply the oto-gel
If these are your first custom-fit eartips, it will likely take you some time to get used to putting them in your ears. To help with this, we include a bottle of oto-gel with the tips. This gel-like lubricant will help get your tips positioned in your ears more easily. Apply a small amount of gel around the end of your tip, being careful not to get any inside the sound channel. - Insert the tip into your ear
Straighten the earphone wires and position the tip in your ear with the sound channel (the bore that leads to the earphones) and the fin both pointing downward. Gently insert the sound-hole end of the tip into your canal while twisting up and backwards in circular motion. Continue twisting until the sound tube fits inside your ear canal and the fin locks in place at the top of your ear. - Secure wires and adjust
Holding the earpiece in place, move the wire behind your ear. While pulling the cable gently with one hand, squeeze the memory wire behind your ear with the other hand until the fit is tight and secure. Wiggle and twist the earpiece back and forth slightly to make sure the tip is in its most comfortable position. - Removing the tips
Using your index finger, scoop behind the tip's fin - located at the top part of your ear, while pinching the earphone with your thumb. Gently pull the tip and earphone out while twisting down and forward in a circular motion - the reverse of how you put them in. Removing the tip will also take some time getting used to. In the beginning, it might be difficult to get a good grip on both the earphone and silicone tip, which could result in the earphone coming out without the tip. If the tip remains in your ear after removing the earphone, use your index finger to scoop behind the top part of the ear tip and pop out the fin. Then, gently pull the tip out while twisting in a down and forward motion.
Reviews
Answers to some common questions can be found below. If you need any additional assistance, please contact us and we’ll get back to you within 1 business day.
Reach out
Get in touch with us:
- Use the 'Chat' button in the lower right hand corner
- Email support@meeaudio.com
- Call us at (626) 965-1008
We are open M-F 9am-5pm PST (except holidays)
How long will my product take to ship?
We strive to ship most orders out within 1-2 business days. However, custom-fit and custom-engraved products require additional manufacturing time, which is noted on their respective product pages. If you select the “pickup” option, please wait for the notification email before picking up your order. For more information, visit our Shipping Info page.
I need to send in ear impressions for a custom-fit product
When ordering custom-fit eartips, earplugs, or in-ear monitors, please place your order first, then follow the step-by-step instructions on the Custom-fit Info Page to have your ear impressions made and sent to us.
I have a question about custom-engraved artwork
Visit the Custom Artwork Knowledge Base page to learn about the options (and limitations) of our artwork engraving process, and see our Custom Artwork Gallery for ideas & inspiration.
I need help with a product
Visit our Knowledge Base for product guides and our Support Center for care and maintenance information and to learn more about our warranty, returns, and the lifetime replacement program.