Nozzle Filter Support Guide

Nozzle filters protect the your monitors from earwax, skin oils, and debris and are important for the performance and longevity of your in-ear monitors. If your filters are fully or partially clogged, you may experience reduced audio volume, a change in frequency response, or even no sound at all in one or both ears. Follow this support guide for filter troubleshooting and installation instructions.

Image of Replacement Nozzle Filters for MX PRO Series and M6 PRO In-Ear Monitors (Pair).

What are earwax filters?

Earwax filters, also sometimes called wax screens or wax guards, are mesh guards that fit at the opening of the nozzle and protect the sound channels of your in-ear monitors from earwax and other debris.

Over time, earwax and skin oils can build up on the filters and cause the sound to become lower or even be blocked completely. We recommend cleaning your filters (and ears!) often to prevent earwax buildup, but in some cases replacing the filters may be the best way to restore your monitors’ performance.

Why are the filters different for each model?

Using different thickness filters can affect the audio performance of your monitors. When ordering replacements, be sure to select your exact in-ear monitor model from the dropdown menu to maintain the original audio specifications.

Do colors matter?

No, the filters intended for the same model (e.g. MX1 PRO) are identical in thickness between the two colors, so filter color is a matter of preference.

Purchase Filters

Instructions for Changing Your Filters

An array of office supplies on a white background, including a pair of black plastic tweezers, a metal paperclip, a black pen, two cotton swabs, and a small, white, spray bottle.

A person wearing black gloves is meticulously handling a small electronic component with tweezers against a white background.

1. Remove original filters. They have a sticky backing and can be removed with tweezers or with any thin object such as a toothpick or the end of a paperclip

2. Check that the audio volume is restored once used filters are removed

Gloved hands cleaning an earbud with a cotton swab dipped in cleaner from a squeeze bottle, with the detached earbud piece lying nearby.

Hands in black gloves applying a cleaning solution with a cotton swab to a small electronic device component.

3. Wipe the nozzle with a q-tip damp with hydrogen peroxide or rubbing alcohol to clean it and allow to dry, being careful not to allow any liquid to drip into the earphone housing

Hands wearing black gloves cleaning a small electronic device with a brush, focused on precision and detail.

Close-up of a person's hands wearing black gloves, using tweezers to handle a small, circular object on a clear, thin surface against a light background.

4. Peel new filters off of their protective backing and place them over the nozzle opening. Tweezers may be helpful with this step. If tweezers are not available, place the filters over the nozzles with your hands and use a toothpick or similar object to ensure even adhesion around the edges.

5. Keep your new filters clean by rubbing them down with a peroxide-dampened q-tip, or use our cleaning tool.